Lean Healthcare Certificate

Organization: Lean Training Online

Created by: Darren Dolcemascolo


The Lean Healthcare Certificate program includes audio-visual presentation, case studies / readings, and test completion.  And, like our classroom training, students will have the ability to contact the instructor with questions and requests for feedback on ideas and case exercises.  Students will also be able to contact each other with questions/ideas via an online forum.  The program is self-paced and up to 12 months are allotted to complete it; students will have access to the program for 1 year.  Upon completion of the program (including a final test), students will receive an electronic certificate of completion and, upon request, a hard copy certificate of completion (at no additional cost).

Provider approved by the California Board of Nursing, License # CEP16798 for 24 contact hours.


Upon completion of the program including the audio-visual presentation, readings, and test, students will have a working knowledge of the following subject matter:

  • Lean Healthcare Concepts

  • 7 Wastes

  • Value Stream Mapping

  • Operational Stability

  • Standardized Work

  • Leveling Work (Heijunka)

  • 5S Visual Workplace

  • One Piece Flow / Continuous Flow

  • Workcell Concept / Collaborative Care Model

  • Replenishment and Sequential Pull Systems

  • FIFO Flow

  • Mistake Proofing

  • Team Facilitation

  • A-3 Problem Solving

  • Six Sigma DMAIC Process

  • Five Why's

  • Fishbone Diagram

  • PDCA (Plan Do Check Act) / PDSA (Plan Do Study Act/Adjust)

  • Kaizen Events

  • Policy Deployment

  • Lean Metrics

  • Implementation Strategy

  • Lean Culture and Organizational Issues

Download Sample LeanHealthcareCertificateProgram-CourseDescription.pdf ~ (1.48 MB)

Our Mission:

To create value for our clients by helping them to build the internal capability they need to create value for their customers.