Lean Six Sigma Black Belt Certification Administrative, Service, and Healthcare

Our self-paced online Lean Six Sigma Black Belt program covers all of the topics our classroom version covers.  This version of the program is geared toward those who work in the healthcare or service sectors (finance, insurance, etc.).  The format includes audio-visual presentation, case studies / readings, test completion, and project completion.  And, like our classroom version, students will have the ability to contact the instructor with questions and requests for feedback on ideas and case exercises..  Students will also be able to contact each other with questions/ideas via an online forum.  The program is self-paced and up to 6 months are allotted to complete it; students will have access to the program for 1 year.  Upon completion of the program (including a final test and project submital), students will receive a certificate (Certified Lean Six Sigma Black Belt).

Provider approved by the California Board of Nursing, License # CEP16798 for 48 contact hours.

The course includes a license for SigmaXL statistical software.

Upon completion of the program including the audio-visual presentation, readings, test, and project, students will have applied and will have demonstrated application of the following subject matter:

• Lean Six Sigma Principles and Overview
• Lean Six Sigma Implementation
• Project Selection
  • NPV (Net Present Value) Analysis
  • Value Stream Mapping
• Lean Six Sigma Teams
  • Team Facilitation
  • Brainstorming Techniques
• Define Phase
  • Team Project Charter and Work Plan
  • Project Stakeholder Analysis
  • Measurable Customer Requirements
  • Requirements Statements
  • Process Mapping
  • SIPOC
• Measure Phase
  • Measurement Concepts
  • How to Determine What to Measure
  • Sampling Plans
  • Data Collection Methods and Forms
  • Developing Baseline Defect Measures
  • Process Capability
  • Measurement Systems Analysis/Gage R&R

• Analyze Phase
  • Data Analysis- Exploring
  • Pareto Analysis
  • Run Chart,
  • Histogram/Frequency Plot
  • Cause and Effect Analysis
  • Scatter Plot or Correlation Diagram
  • Multi-Vari Charts
  • FMEA
  • Inferential Statistics Primer
  • Hypothesis Testing: Normal and Non-Normal Data
  • Hypothesis Testing: Discrete Data
  • Hypothesis Testing: Correlation and Regression
  • Design of Experiments Overview
  • DOE: Factorial Designs
  • DOE: Fractional Factorial Designs
  • RSM: Response Surface Methods
• Improve Phase
  • Generating Creative Solutions- Brainstorming
  • Analyzing and Selecting Solutions- Decision Matrix
  • 5S
  • Standardized Work
  • Leveling Work
  • Mistake Proofing
  • Kaizen Events
  • Pilot Testing
  • Full-Scale Implementation
• Control Phase
  • Control Plan Elements
  • Statistical Process Control
  • Lean Daily Management
• Leadership Concepts
  • Change Management
  • Strategy Deployment
  • Development and Alignment of Metrics
  • Leading in a Lean Culture
  • Leader Standard Work