Lean Six Sigma Yellow Belt Certification Administrative, Service, and Healthcare

Our self-paced online Lean Six Sigma Yellow Belt program covers all of the topics our classroom version covers.  This version of the program is geared toward those who work in the healthcare or service sectors (finance, insurance, etc.).  The format includes audio-visual presentations, case examples, and test completion.  And, like our classroom version, students will have the ability to contact the instructor with questions.  Students will also be able to contact each other with questions/ideas via an online forum.  The program is self-paced and up to 3 months are allotted to complete it; students will have access to the program for 1 year.  Upon completion of the program (including a final test, students will receive a certificate (Certified Lean Six Sigma Yellow Belt).

The course is approved by the CA Board of Nursing for 16 contact hours.  License # CEP16798

Upon completion of the program including the audio-visual presentation, and test, students will have awareness of the following subject matter:

• Lean Six Sigma Principles and Overview
• Lean Six Sigma Implementation
• Project Selection
  • NPV (Net Present Value) Analysis
  • Value Stream Mapping
• Lean Six Sigma Teams
  • Brainstorming Techniques
• Define Phase
  • Team Project Charter and Work Plan
  • Project Stakeholder Analysis
  • Measurable Customer Requirements
  • Requirements Statements
  • Process Mapping
  • SIPOC
• Measure Phase
  • Measurement Concepts
  • How to Determine What to Measure
  • Sampling Plans
  • Data Collection Methods and Forms
  • Developing Baseline Defect Measures

• Analyze Phase
  • Data Analysis- Exploring
  • Pareto Analysis
  • Run Chart,
  • Histogram/Frequency Plot
  • Cause and Effect Analysis
  • Scatter Plot or Correlation Diagram
  • Multi-Vari Charts
  • FMEA
• Improve Phase
  • Generating Creative Solutions- Brainstorming
  • Analyzing and Selecting Solutions- Decision Matrix
  • 5S
  • Standardized Work
  • Leveling Work
  • Mistake Proofing
  • Kaizen Events
  • Pilot Testing
  • Full-Scale Implementation
• Control Phase
  • Control Plan Elements
  • Statistical Process Control